Your journey at Mckeown Medical

When you make your initial enquiry, your patient relationship manager will get in touch to understand more about your needs and concerns. They may also ask you to send in some photographs of the features you are looking to improve.

Once they have all of your information, they will discuss your case with our medical team to get some initial ideas on the best treatment options for you and your concerns, as well as guidance on which of our doctors may be best suited to treating you.

Your patient relationship manager will then get back in touch with you to get your thoughts on your doctor’s suggestions. They’re armed with a wealth of knowledge about our practice and the treatments we can offer, and are able to answer most of your initial questions.

When you’re ready, they’ll book your consulation with your doctor and guide you through what happens next.

It’s crucial that your surgeon has a proper understanding of what specifically bothers you about your appearance so that they are able to thoroughly explain to you what your treatment options are.

When we talk to you about the treatment options available to you we want you to know all of the details: what the procedure is like, what the recovery process is like, how long you can expect to be out of action for, as well as discussing all of the risks of surgery, so you can make fully informed decisions. Although we discuss all of these risks in detail, its important to remember that we will also be doing all we can during your procedure to minimise the chances of any of these things from happening.

After your initial consultation for a surgical procedure, there is a mandatory two week cooling off period before your surgery date so that you have the time and space to take in the advice and make your decision. In practice, it is usually a couple of months between your initial consultation and the next available surgery date – so there is no rush or time pressure to proceed.